Useful Contacts – Windermere

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Aboriginal Interpreter Service (AIS)

1800 334 944

Advance Care Planning Australia

1300 208 582

Aged Care Quality and Safety Commission

1800 951 822

Department of Health, Disability and Ageing

1800 020 103

Department of Veterans’ Affairs

1800 838 372

Financial Information Service

132 300

Guardian Division of NCAT

1300 006 228

My Aged Care

1800 200 422

National Relay Service

1300 555 727

NSW Trustee and Guardian

1300 109 290

Older Persons Advocacy Network

1800 700 600

Privacy Commissioner

1300 363 992

Senior Rights Service

02 9281 3600

Services Australia – Centrelink, Medicare

132 011

Translating and Interpreting Service (TIS)

131 450

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As I grow older and face health challenges, this is the most comforting place to call home. Living here is a true blessing and joy.

— Ok Ja Cha

Resident at Windermere

The warm, family-like care makes all the difference. The friendly staff treat every resident with the same kindness and dedication they would their own parents.

— Peter Gold

Resident at Windermere

Being able to speak my own language with staff who understand my culture makes me feel comfortable, connected, and at home.

— Jong Suk Park

Resident at Windermere

I feel reassured and comfortable everyday thanks to the warm care and family-like atmosphere. This is a special place where comfort and happiness come together, truly making it a home away from home.

— Shin Bok Kang

Resident at Windermere