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Home Care Fees Explained

Providing clarity on ‘Home Care’ fees

More Australians are realising the benefits associated with getting support at home. When making the decision to attain home care, it’s important to understand a couple of key components. Firstly, how do the fees work and secondly what you may be expected to contribute.

The Australian federal government is the key national body responsible for funding home care programs. Under this system, what you are required to pay is based on your own personal circumstances.

Those not familiar with home care programs may find it difficult to fully understand how payment works. We’re here to guide you through the process, outline your options and help you feel good about getting some care at home.

Explore our fees and services

Government-funded home care in Australia

There are two government departments that provide support for home care.

In order to qualify for receiving support at home you need to undertake an assessment with My Aged Care. LiveWell is here to help you with this and can either arrange this assessment for you or step you through it. Alternatively, contact the Aged Care Assessment team yourself by clicking on the My Aged Care website. You can also speak with one of the ACAT team by calling 1800 200 422.

Support at Home

Support at Home

This program has been developed for those who have ongoing care requirements or more complex needs. Under this program the following services are typically provided: nursing, personal care, help at home as well as allied health.

Care that is deemed as ‘essential’ is totally covered by the government. The funding provided is subject to your individual needs. Everyday living services and independence services may either be fully or partially covered by the government. Your personal financial situation will determine how much you need to contribute. Services Australia will make this assessment.

What are you required to pay?

How much you are required to pay is dependent on the following:

Which Government program you are eligible for (CHSP or Support at Home)

How your financial situation is assessed by Services Australia

What type of care you elect to receive

Someone from Services Australia will advise you what percentage of the service cost you are required to pay.

Here when you need us

For those unfamiliar with aged care fees, we understand that it can sometimes feel overwhelming. Aequra can help you :

  • Create a care plan that is tailored to your personal and financial requirements
  • Identify the level of care that’s right for you
  • Determine your eligibility
  • Navigate funding and contributions

If you need help from our team please call 1300 854 893

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