Learning Hub

Guides and articles to help you understand aged care and make confident choices for yourself and your family.

A day in the life of a carer at Windermere

Jay Jeon’s colleagues at our Windermere residence describe her as one of the kindest people there, which is an easy thing to say about someone and a hard…

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Simple routines that keep our residents thinking

There is a board at our Strathfield residence with a single letter of the alphabet written at the top. Residents are invited to call out words that begin…

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What People Say

I think it’s fantastic here. the staff and management are very helpful, caring, and always go out of their way to make things easier for me.

— Ross Spirou

Resident at Genista

It’s an amazing place to live, the staff are so good to us, the activities are always fun, and I especially love going out on the bus.

— Marina Pravdavich

Resident at Genista

I have made friends here, the environment is very friendly, and I really enjoy our bus trips and shopping days with staff.

— Rewi Wihare

Resident at Miranda

The staff here are very caring and supportive, and they always make me feel comfortable and well looked after.

— Barry York

Resident at Miranda

As I grow older and face health challenges, this is the most comforting place to call home. Living here is a true blessing and joy.

— Ok Ja Cha

Resident at Windermere

I feel reassured and comfortable everyday thanks to the warm care and family-like atmosphere. This is a special place where comfort and happiness come together, truly making it a home away from home.

— Shin Bok Kang

Resident at Windermere

I feel very supported by the staff at St Charbel by Aequra. The team are kind, caring, and always there to help me.

— Don Aboud

Resident at St Charbel

I am very happy living at St Charbel by Aequra. The staff look after me well and make me feel comfortable and supported every day.

— Therese Taouk

Resident at St Charbel