Learning Hub

Guides and articles to help you understand aged care and make confident choices for yourself and your family.

A day in the life of a carer at Windermere

Jay Jeon’s colleagues at our Windermere residence describe her as one of the kindest people there, which is an easy thing to say about someone and a hard…

The simple button that brings peace of mind

For many older people, home is where they want to stay. They know their neighbours, feel part of the community and have routines that suit them. After years…

Staying at home shouldn’t mean being at risk

The runner in the hallway had been there since 1998. It was the first thing you saw walking in, faded blue, curling at one corner, the corner everyone…

Simple routines that keep our residents thinking

There is a board at our Strathfield residence with a single letter of the alphabet written at the top. Residents are invited to call out words that begin…

Twenty things, room by room

How safe is your home? Follow our 20-point checklist to ensure a safer home for you and your loved ones.

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I think it’s fantastic here. the staff and management are very helpful, caring, and always go out of their way to make things easier for me.

— Ross Spirou

Resident at Genista

It’s an amazing place to live, the staff are so good to us, the activities are always fun, and I especially love going out on the bus.

— Marina Pravdavich

Resident at Genista

I have made friends here, the environment is very friendly, and I really enjoy our bus trips and shopping days with staff.

— Rewi Wihare

Resident at Miranda

The staff here are very caring and supportive, and they always make me feel comfortable and well looked after.

— Barry York

Resident at Miranda

As I grow older and face health challenges, this is the most comforting place to call home. Living here is a true blessing and joy.

— Ok Ja Cha

Resident at Windermere

I feel reassured and comfortable everyday thanks to the warm care and family-like atmosphere. This is a special place where comfort and happiness come together, truly making it a home away from home.

— Shin Bok Kang

Resident at Windermere

I feel very supported by the staff at St Charbel by Aequra. The team are kind, caring, and always there to help me.

— Don Aboud

Resident at St Charbel

I am very happy living at St Charbel by Aequra. The staff look after me well and make me feel comfortable and supported every day.

— Therese Taouk

Resident at St Charbel