You will generally need an aged care assessment and approval for permanent residential care or residential respite. Contact My Aged Care on 1800 200 422 or speak with our team for guidance through the enquiry and admission process.

Our team will consider your care needs, preferred location, room requirements, cultural background and lifestyle preferences to help you find the most suitable residence.

Yes. We welcome prospective residents and families to arrange a tour, meet our team and experience the residence before making a decision.

We provide 24-hour care and support tailored to each resident’s assessed needs, preferences and goals. This may include personal care, nursing, medication support, allied health services and lifestyle programs.

Yes. All Aequra residences welcome people from every cultural, religious and linguistic background. While individual homes specialise in supporting particular cultural communities, admission is open to everyone. Care is tailored to each resident’s identity, beliefs, preferences and traditions.

Yes. Residents receive nutritious meals and refreshments, with individual dietary, clinical, cultural and religious requirements considered.

Room options vary across our residences and may include private and shared rooms, private ensuites, shared bathrooms and terrace rooms. Please contact the relevant residence to discuss current availability.

Costs depend on your financial circumstances, means assessment, selected room and applicable government arrangements. Our team can explain the fees and accommodation payment options that may apply.

A Refundable Accommodation Deposit, or RAD, is a lump-sum accommodation payment. A Daily Accommodation Payment, or DAP, is a daily accommodation payment calculated using the applicable interest rate. Depending on your circumstances, you may pay through a RAD, DAP or a combination of both.

Residential respite may be available at selected Aequra residences, subject to approval for respite care, an assessment of the person’s care needs, suitability and room availability. Please contact our team to discuss current options.

Yes. Residents are encouraged to personalise their rooms with meaningful belongings and suitable furniture, subject to available space and safety requirements.

Yes. We encourage residents to maintain important relationships and welcome visits in accordance with each resident’s preferences and any relevant health and safety arrangements.